Privacy Policy

1. Who We Are

Morocco Royale operates this website and booking service.

Contact: contact@moroccoroyale.com

2. Information We Collect

We collect the following personal information when you use our services:

• Contact details (name, email address, phone/WhatsApp number)
• Booking information (tour date, group size, destination, special requests)
• Payment information (processed securely through our payment provider, we do not store card details)
• Communications you send us (via email, WhatsApp, or booking forms)
• Technical data collected automatically (IP address, browser type, pages visited) via cookies and analytics tools

3. How We Use Your Information

• To process and confirm your booking
• To communicate with you about your tour (confirmation emails, WhatsApp updates)
• To assign the correct driver or guide for your date
• To send promotional communications (you can opt out at any time)
• To improve our services through analytics and customer feedback
• To comply with legal obligations

4. Cookies

We use cookies and similar technologies to operate the site, remember your preferences, and analyse traffic. Some cookies are placed by third-party services (payment processor, analytics providers). You can control cookies in your browser settings, though disabling some may affect site functionality.

5. Sharing Your Data

We share your information only as necessary:

• Assigned drivers/guides, receive your name, pickup location, and tour details
• Payment processors, our payment provider handles payments securely
• Email service providers, our hosting platform delivers booking confirmation emails on our behalf
• Analytics providers, anonymised usage data only

We do not sell your personal data to third parties for advertising purposes.

6. Data Retention

We retain booking records for 7 years to comply with applicable tax and business record-keeping requirements. Marketing data is retained until you unsubscribe. You may request deletion of your personal data at any time (subject to legal retention requirements).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict how we process your data
• Request a portable copy of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at contact@moroccoroyale.com.

8. Security

We take reasonable technical and organisational measures to protect your personal data. However, no online transmission is completely secure. Please do not send sensitive financial information via email.

9. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website. The date at the top of this page indicates when it was last updated.

11. Contact

For any privacy-related questions or requests: